About Monster

Welcome to Monster Casino, the online casino built for players across the United Kingdom who want a fast, fair and entertaining place to play. We are proud of what we've built since launching in 2021, and this page tells you exactly who we are, how we're licensed, and what you can expect when you join us. Whether you've found us through a search for 'monster casino' or you're already a registered player exploring monster bets on your favourite slots, we want you to know exactly who's behind the brand.

Who We Are

Monster Casino is owned and operated by ProgressPlay Ltd, a company registered in Malta under number C58305, with our registered office at Soho Office 3A, Punchbowl Centre, Elia Zammit Street, St Julian's STJ 3154, Malta. Transaction processing for our casino is handled by Babaloo Limited, based in Gibraltar, and you may see charges on your card statement listed under ProgressPlay Limited, Babaloo Limited or Babaloo CASHOO.EU, sometimes with a city name attached. Instant Bank Payment withdrawals are processed on our behalf by Truelayer Limited. We disclose all of this openly because we believe transparency about who processes your money matters just as much as the games we offer.

We are licensed and regulated in Great Britain by the Gambling Commission under account number 39335, and we also hold a licence from the Malta Gaming Authority under MGA/B2C/231/2012, issued 16 April 2013. Our operations are governed by Maltese law, and while Maltese courts have exclusive jurisdiction over disputes, our licence conditions mean we cannot prevent you from bringing legal proceedings in the UK. We hold customer funds in a segregated bank account, though under Gambling Commission categorisation this is 'not protected' in the event of insolvency, and we want you to understand this clearly before you deposit with us. If you ever have an unresolved complaint, our approved ADR provider is eCOGRA, and this service is free of charge. We accept complaints for up to 6 months from the incident, acknowledge them within 24 hours, and cap the entire process at 8 weeks.

Our Games and Software Providers

Online casino Monster offers 992 games across slots, table games and live casino titles. Our monster slots library includes Megaways slots and progressive jackpot titles, and we work with some of the biggest names in the industry, including Playtech, whose titles sit in our dedicated Vegas section, alongside Pragmatic Play, NetEnt, Hacksaw Gaming, Blueprint Gaming, Red Tiger, Eyecon, Barcrest and Merkur. Beyond slots, our monster live casino features live blackjack, live roulette, live baccarat and live poker, streamed in HD from multiple camera angles for an authentic table experience. We also offer European and American blackjack, roulette, baccarat, poker, video poker, bingo across 30, 75, 80 and 90-ball formats plus Bouncy Balls Bingo, scratch cards, casual games, and sports betting including horse and greyhound racing.

Getting Started with Monster

Joining is simple. When you complete monster register, we ask for standard verification details to keep your account secure and compliant with our licence conditions. Once you're set up, Monster Casino login takes just seconds via desktop or through our Monster app, available on Google Play for Android devices — we don't currently offer an iOS app, but our mobile site is fully optimised for browser play on any device. You must be 18 or over to open an account with us, and if you're registered with GAMSTOP, we will not be able to open an account for you.

Deposits, Withdrawals and Banking

We accept a wide range of payment methods so that monster deposit is quick and convenient. You can fund your account using Visa and Mastercard debit cards, virtual and prepaid cards, PayPal, Apple Pay, Instant Bank Payments, Paysafecard, Payz, Neteller, Skrill, Neosurf and PayViaPhone, though credit cards cannot be used for gambling transactions in the UK. Our minimum deposit is GBP 10, rising to GBP 20 to qualify for our welcome offer. When it comes to monster withdrawal, we return funds to your original payment method, which must be verified first, and we apply a small processing fee of 1% up to GBP 3 per withdrawal. There is no maximum withdrawal limit on your real money balance, though UK regulations cap stakes per slot spin at GBP 5 for players aged 25 and over, and GBP 2 for those aged 18-24. Processing typically takes up to 1 business day for UK players, with funds generally landing within 7 business days depending on the method you've chosen.

Bonuses and Our Rewards Programme

Every new player at Monster Casino can claim our Monster Casino welcome bonus, worth up to GBP 1,000 plus 100 free spins, spread across five qualifying deposits starting from GBP 20. We also run regular promotions including our Mystery Box, Midweek and Weekend Wheels of Spins, and our monthly Trio of Fortune offers, each with its own deposit code and terms. All our promotions carry standard wagering requirements, and we're clear that a withdrawal request before wagering is complete will void any active or pending monster bonus. Beyond welcome offers, every registered player automatically joins our Rewards Programme, where completing Missions and building play volume earns points, unlocks Levels, Badges and Leaderboard positions, and lets you shop our Rewards Store for free spins, bonus money and cashback.

Player Protection and Responsible Gambling

We take player protection seriously and display badges from the MGA, IBAS, GAMSTOP, GamCare, the Gambling Commission, GambleAware, Gamban, BetBlocker, TalkBanStop and Gamblers Anonymous. Our dedicated Responsible Gaming team is reachable 24/7 through live chat, and we encourage every player to use the tools we provide to stay in control of their play.

Get in Touch

Our customer support team is available 24/7 via live chat, email and our Help Centre, with assistance offered in English, Finnish, French, Japanese and Spanish. Whether you have a question about your account, a payment, or simply want to know more about online casino Monster, we're here to help around the clock.

Content updated: September 22, 2026